We believe that travel is about personal connections, so we aim to provide excellent service with a personal touch.
With over 70 years of travel experience in our MICE team, we know the value of quality service, attention to detail and quick turnaround times, but recognise that it is important to do this with a friendly, personal touch.
Behind our personal service is the latest in travel technology, enabling us to get the widest and most competitive range of flight options on the market, from individual flights up to large groups of 500+.
What sets us apart is that we see ourselves as an extension of your team, understanding the complex needs of the MICE market - we know that you go above and beyond for your clients, and we do the same for you.
What we offer:
- 2 hour response time on all emails during working hours
- 95% of quotes turned around within 24 hours
- Customised documentation for clients, saving you time and enabling you to concentrate on your event planning
- Online check in service for all travellers
- Free flight research and comparisons to help you decide what destination works best for your event
- 24 hours out of hours service, handled by one of our team who will have knowledge of you and your bookings
- Airport check in assistance in the UK and overseas at a charge
- Deposit options available on most airlines
- Flight holds for up to 14 days on selected airlines
- We specialise in bookings with flights from multiple departure points worldwide
- Access to private jet and commercial airline charters
We are fully ATOL and IATA accredited, with full financial protection for your peace of mind.